Procedures for Managing Personal Information

The website primarily gathers personal information from visitors when it is knowingly and voluntarily provided. This personal information encompasses details such as name, address, email address, and phone number. Ductlab Australia ensures that all individuals are informed about the Privacy Act 1988 and its subsequent amendments to promote awareness.

The purpose of collecting this data is primarily to deliver our products and services to you as a customer, or to provide you with relevant information pertaining to those products and services. In addition to this, we strive to expand our content and further enhance your experience on the website.

Confidential data and monetary particulars

Sensitive information encompasses various categories, such as ethnicity, race, political affiliations, professional affiliations, criminal records, and health information.

Financial information predominantly comprises credit card details, debit card details, or other electronic funds transfer methods. We securely collect and store all financial data on a protected processing server.

The primary objective of collecting sensitive and financial data is to offer our customers, including you, the necessary products, services, and relevant information associated with those products and services.

Information security

Ductlab Australia safeguards the information it stores to prevent misuse, loss, unauthorized access, or disclosure, adhering to its internal company policy and procedure. If information is no longer necessary for its intended purpose, Ductlab Australia regularly eliminates it based on the schedule determined by company management.

Ductlab Australia maintains strict confidentiality regarding personal information of individuals, refraining from sharing it with other government agencies, private sector organizations, or any other partie

Information accessibility

You possess the entitlement to retrieve, modify, or delete your personal information stored in our database. If you desire to access information, unsubscribe from future communication, or file a complaint, kindly express your request in written form or via email (see contact details below).

Please be aware that this Privacy Policy is subject to occasional modifications. To obtain the most up-to-date version, please refer to our offices. Should you have any inquiries regarding our Privacy Policy, please direct them to: